Maintenance and Property Inspections

We keep your investment safeguarded

Maintaining rental properties can be a difficult task, as it requires striking a balance between satisfying tenants’ needs and meeting owners’ budgets. Our team handles all aspects of maintenance, repairs, and renovations, while aiming to provide competitive pricing and reasonable turnaround times. We provide owners with detailed bids, invoices, and visual documentation to support all expenses.

We understand the importance of addressing maintenance concerns in a timely manner to ensure tenant satisfaction and encourage lease renewals. However, the bidding process can sometimes cause delays in resolving issues, especially when multiple bids are requested. Another challenge we face is determining which maintenance issues should take priority. Our approach is to prioritize maintenance needs that align with the property’s surroundings, so we can avoid overspending on unnecessary upgrades or neglecting critical repairs and gaining a negative reputation.

When our clients hire us, they often inquire if we have our own maintenance staff and contractors, but then request multiple bids when service is needed. However, there are some practical issues that we ask our clients to keep in mind:

• If we are requested to get multiple bids, we rarely have enough time to search and interview contractors for bids, especially for tenant-occupied properties. We only have a few days before the tenant becomes upset and may report the issue to the city, resulting in a potential ticket or rent withholding.
• It is not easy to find dependable yet affordable contractors. If they are good, they are usually booked weeks or months in advance, and many good contractors do not advertise.
• Contractors often require 50% down payment to start a job, but we find the risk involved in this approach is too high. We prefer to cover the materials and pay labor only when work is satisfactorily completed. Many contractors refuse to agree to this.
• The cheapest contractors often work for cash to avoid taxes and demand immediate payment upon completion. However, we require them to complete a W-9 for tax purposes, and we need time to inspect their work before paying them. Therefore, they do not work with us.